We will install an internal or external PC component, such as a graphics card, hard drive, optical drive, MP3 player, printer or scanner. This includes nstalling any included software that is necessary for functionality on one computer and configure the PC component for applicable use.

Determine compatibility for, install/repair, and configure one software title, perform necessary software updates, create desktop, start menu and quick launch bar access shortcuts. Software is not included.

This includes configuring and securing your router; safeguarding your personal information and securing your broadband signal from use by others. We will configure your internet connection and install and configure networking adapters on up to 2 computers/devices (PC, Laptop, Gaming Console, Network Blu-Ray/DVD Player, Network-Enabled TV, etc.) and finally we will configure your network enabled devices to share the internet, files, printers, and other media (i.e. photos, videos, music, etc.). This service also includes repairing network and internet connectivity as necessary.

We give you an hour ofpersonalized training on your PC and related topics (e.g. software, basic PC skills, digital photo, digital video, digital music, etc.) We will teach you how to navigate in Windows 7, Windows Vista, Windows XP, or Windows 2000. Then we review functionality such as manipulating windows, connecting devices, and common keyboard shortcuts. You will be introducted to web browser basics. You will get an overview of any suite software included with the operating system. A brief tutorial on how to use your MP3 player, burn your own CDs and copy (rip) your CD, and organize your new music library. Training does not include teaching how to remove viruses.

Install Microsoft Security Essentials antivirus software or other antivirus that you supply with current definitions and application updates. Perform system updates and improve PC speed and to it’s optimum performance (will be limited to your hardware’s capability), including startup and shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation. We will enable basic security functions, including antiphishing and pop-up blocking activation in Internet Explorer. Remove unwanted programs and trialware. Create desired user accounts (if applicable) and test and verify PC hardware and software functionality. This full version of Malwarebytes includes realtime protection, scheduled scanning, and scheduled updating. For consumers and personal use, it is a one time fee. For corporate and business customers, annual licenses are required. This also includes the installation of the most recent of Spybot anti-spyware, Ccleaner (a windows temporary file cleaner), AdAware (adware removal software), and Defraggler (scheduled deframenting software). These programs will help protect your computer just by being installed however understanding how to use the programs is recommended so if you are not moderate in your personal computer skills you might consider the online training solution we offer.

We will perform system updates and improve PC speed and performance, including startup and shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation. Then we enable basic security functions, including antiphishing and pop-up blocking activation in Internet Explorer. We will remove unwanted programs and trialware as per your preference. We will create desired user accounts (if applicable). Finally we will test and verify your PC hardware and software functionality.

You can pay for your online tuneup by clicking the Pay Now button. If you do not have a PayPal account, click where it says “Pay with a debit or credit card” near the middle bottom of the page (CLICK FOR EXAMPLE).

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Enjoy peace of mind knowing if the unexpected happens (systems crash, virus, data corruption, fire, flood, theft, sabotage, human error, etc.), your data is secure offsite at our mirrored data centers and is easily accessible to you with just a few clicks, 24/7.

We troubleshoot 1 computer, removing all viruses, spyware, malware and rootkits on the computer, repair any operating system issues (boot issues, blue screens, etc.), apply system tweaks and modifications (such as removing unwanted startup programs). The freeware version of MalwareByte’s Anti-Malware, Spybot, CCleaner, Defraggler, and with your approval the free antivirus solution of Microsoft Security Essentials to replace your existing paid subscription software. Then we will perform operating system critical updates and test your operating system for proper functionality. If desired we will provide you with an estimated cost for hardware repair(s) or upgrade(s) needed to provide a complete solution.

The very best defense against malware, phishing, and avoiding unintended adult content is to keep it out before it gets to your house. Unwanted content is blocked before it even reaches your firewall. This can be achieved by configuring your network to use OpenDNS. OpenDNS recommends setup and configuration of this service be done by a system administrator. Once implimented you will have a web-based dashboard that will allow you to remotely access and manage all of your networks. You can create accouns for multiple people to administer this service. There is a basic service free from OpenDNS as well as deluxe and enterprise solutions. This service is not provided by us but requires a moderately advanced setup process. It can be configured for use in several ways. It can be configured on one computer, your router for entire home / site protection, or for companies and organizations with dns servers for mulitiple locations. This process normally requires on site presence. For more information about the OpenDNS service please visit http://www.opendns.com/about/overview/.

Visit your location to design a solution with you. Review your current devices. Recommend integration options, upgrades, and purchases. Apply the cost of the consultation to a discount on resulting service and product purchases.